Around-the-Clock Facility Support
A.W. Smith III Enterprises provides 24/7 emergency facility repair services and ongoing maintenance programs for commercial buildings across Virginia, DC, Maryland, and West Virginia.
When something breaks, our service team responds fast. We understand that facility emergencies don’t follow business hours — a broken door, a burst pipe, or a failing HVAC system can disrupt your operations and put your people at risk. That’s why we’re available around the clock.
Beyond emergency response, we offer scheduled maintenance programs designed to prevent issues before they become emergencies, extending the life of your building systems and reducing long-term costs.
Emergency Repair Services
Utility Repairs
- Emergency plumbing repairs
- Electrical system failures
- HVAC emergencies
- Water damage mitigation
Door Emergencies
- Broken door hardware
- Lock failures and lockouts
- Automatic door malfunctions
- Fire door issues
- Security breaches
Building Envelope Issues
- Roof leaks
- Window and glazing damage
- Exterior wall damage
- Weatherization failures
Interior Emergencies
- Ceiling damage and leaks
- Flooring hazards
- Wall damage
- Fixture failures
Scheduled Maintenance Programs
Door Maintenance Programs
- Annual fire door inspections
- Hardware adjustment and lubrication
- Closer calibration
- Weatherstrip replacement
- ADA compliance checks
Facility Maintenance Services
- Painting touch-ups and refreshes
- Flooring repairs and replacement
- Drywall and ceiling repairs
- Fixture and hardware maintenance
- General handyman services
Preventive Maintenance Benefits
- Reduced emergency repair costs
- Extended equipment lifespan
- Improved tenant satisfaction
- Code compliance maintenance
- Documented maintenance history
Emergency Response Process
Contact Us
Call our 24/7 emergency line or submit a service request online. We’ll gather details about the issue and dispatch immediately.
Rapid Dispatch
Our closest available technician is dispatched to your location. For emergencies, response times are typically 1-4 hours depending on location.
Assessment & Repair
Our technician assesses the situation, provides a repair plan and estimate, and completes the work as quickly as possible.
Documentation
All repairs are documented with photos, descriptions, and recommendations for preventive measures.
Industries We Support
24/7 Service Coverage
Northern Virginia
- Sterling, Ashburn, Leesburg
- Reston, Herndon, Tysons
- Fairfax, Centreville, Manassas
- Arlington, Alexandria
- Woodbridge, Dale City
- Warrenton, Culpeper
- Winchester, Front Royal
Washington DC
- All districts and neighborhoods
- Federal buildings
- Commercial corridors
Maryland
- Montgomery County
- Prince George’s County
- Baltimore metro area
West Virginia
- Eastern Panhandle
Response times vary by location. Contact us for coverage in your area.
Facility Maintenance FAQs
What qualifies as an emergency?
Any facility issue that poses an immediate safety risk, security concern, or significant operational disruption qualifies for emergency response. This includes broken doors, water leaks, electrical hazards, and HVAC failures.
What is your typical response time?
For emergency calls, our typical response time is 1-4 hours depending on location and time of day. We prioritize safety-critical issues.
Do you offer maintenance contracts?
Yes. We offer customized maintenance programs including monthly, quarterly, and annual service plans tailored to your facility’s needs and budget.
Can you handle multi-location accounts?
Absolutely. We serve multi-location portfolios across our 4-state service area with consistent service standards and centralized reporting.